Tuesday, July 07, 2009

How to send Spec-Sheets with QwikQuote

How to send Attached Spec-Sheets with QwikQuote.

The Microsoft MAPI behavior has changed a little so the original code will not work for attaching files.The fix for the issue is at the following link:
http://www.qwikquote.com/DevTemp/Update_6.4.002.exe or Higher http://www.qwikquote.com/DevTemp/Setup_6.4.002.exe

Use the Catalog view, “More Info” tab to check if the Spec Sheet page PDF file was imported for the item. Or you can use the “Browse” button to locate the PDF file you want to use for that item:

Use the Catalog view, “More Info” tab to check if the Spec Sheet page PDF file was imported for the item. Or you can use the “Browse” button to locate the PDF file you want to use for that item:


Then when you press the send email button to send the quote, you can see the attached spec-sheet of the item in the Attached box as:

Wednesday, March 18, 2009

Outlook trying to access email

Question: Is there anyway that we can avoid getting this "error" when we use Outlook as a contact source.


Answer: There is a setting in your Outlook that needs to be checked.

Friday, February 27, 2009

How make a Print Screen

Question: How do I make a Print Screen?

Answer: When you have anything on a screen and you need to send it just simply hold down your Control Key and while it is being held down hit your Print Screen Button. It looks like nothing happen, but it did put it on your clipboard. Now just open Word and paste the Screen Shot on a blank page. Attach that to your Support Ticket on the support page on our web site and send it along with an explanation as to when you received the error.

Thursday, February 05, 2009

Can't save a quote.

Question: I can't seem to be able to save a quote to my ACT! 9 and I'm getting the following errors:
Click on Picture to Enlarge


Answer: Make sure you are an active user in the ACT contact database:




Tuesday, February 03, 2009

Can't load sales contact from ACT

Question: Trying to bring in a contact from ACT and when I click on the "Find Contact" I get the following error message?
Answer: Click on the "Bring in ACT! Contact" button.
The Find Contact requires that you have setup the correct log in information in our program. The Bring in ACT! Contact circumvents this.
Click on picture to enlarge:


Saturday, January 31, 2009

Can't find the path specified

Question: I received the following message when trying to install QwikQuote.

Answer: This is the type of message you will see if you are trying to install QwikQuote and you do not have sufficient rights. See below for Vista.



Administrator in Vista
In the Windows Operating System other than Vista or on a computer that has 3rd party protection software similar to Vista UAC, you can install QwikQuote properly with an Administrator Group User. If not, the QwikQuote installation program will prompt you for Administrator rights and the usual understanding of an Administrator Group User log in will work.
However, in Vista, the 1st user you set is an Administrator Group User it is not the overall Administrator. Therefore, the QwikQuote installation program is not able to advise you of this situation. If you just log in and try to install QwikQuote, you will see the above message.

Contact support@qwikquote.com if you feel you have sufficient rights and are still getting this message.

Wednesday, January 28, 2009

Discount Column

Question: "We require an additional column on the quote form to add a discount to each item individually. This discount is normally different for each line.


Answer: No problem just follow the steps below:


Go to Options > Advanced II and change the 1st Multiplier to Discount:
Click on Picture to Enlarge


Go to the Options > Quote/Order Tab and click on Multiplier 1
then click OK



Just rename the column and put in the discount you want:


You done, easy as that.

Old Quote still shows up

Question: "When I boot up QQ it pulls the last quote up, rather than a blank form. It does leave the contact header blank, but populates the form with the parts from the last quote."


Answer: There is a new feature that will auto back up the editing of a quote for a specified time. This is in case of a power falure. If you do not want to use this feature go to Options > Quote/Order Tab and un-click "Auto Backup Editing Quote Every." Then QwikQuote will start up with a new quote.
Click Picture to Enlarge